About Restaurant.com:
What is Restaurant.com? Restaurant.com is the trusted and valued source connecting restaurants and diners nationwide. Restaurant.com brings people together to relax, converse and enjoy well-prepared and -served meals at affordable prices. Search for restaurants on Restaurant.com and learn more about them by viewing their websites with menus, wine lists, photos, chef's backgrounds and more. When you find a restaurant, Restaurant Gift Certificates are available for a fraction of the actual value. Restaurant.com makes a night out on the town a lot easier on the wallet and Restaurant.com Gift Certificates are an excellent gift for any occasion.What are the benefits of creating a Restaurant.com account? When you create a Restaurant.com account, you will enjoy a number of benefits, including:
- Access to $25 Gift Certificates for only $10
- Added savings and promotions sent through exclusive email offers
- Email notice of new restaurants in your area
- Email confirmation with every purchase
- Account records for all purchases
- Fast and easy checkout
- 24/7 account access, security and password retrieval
- FREE online reservations
How do I keep track of all my Certificates? We provide you with a tool in “My Account” to help you keep track of your Certificates. For example, the My Account tool will display a Certificate as “used,” if you or the restaurant marks it as “used.” This tool allows you to mark a Certificate as "used," and allows you to indicate if any Certificates were given as a gift. You can also make notes for yourself about the restaurant and view and print your Certificates. This information may not be updated by Restaurant.com with the exception of adding Certificates you have purchased, so you should keep a record of your activity to insure accuracy.
How do I contact Restaurant.com? By phone: For General Inquiries and Questions: 1-800-979-8985 Toll-free
To reach the Ordering Line: 1-888-645-6991 Toll-free
(8:00a.m. – 8:00p.m. CST, Monday through Friday)
(8:00a.m. – 1:00p.m. CST, Saturday)
By email: info@restaurant.com
Corporate Address: Restaurant.com
1500 West Shure Drive, Suite 200
Arlington Heights, Illinois 60004
Does Restaurant.com have gift options? Restaurant.com offers Restaurant.com Gift Certificates and Restaurant.com Gift Cards that give your recipient a “tasty” gift of choice. Restaurant.com Gift Certificates and Gift Cards can be redeemed for Restaurant Gift Certificates nationwide. And if you are looking to give a gift that keeps on giving, consider our Dinner of the Month Club! See “Dinner of the Month Club” section for more details.
Ordering
How do I place an order? Restaurant.com offers several options for placing an order. Online:- Once you’ve made a selection (either a Restaurant.com Gift Certificate or a Restaurant Gift Certificate), select a denomination and quantity.
- Select “add to cart” to verify your quantity and denomination.
- Enter “Promo code” if applicable, and click “apply” to add discounts from special promotions.
- Continue shopping or select “proceed to checkout” and follow instructions for payment
How do I know my credit card information is secure? Restaurant.com takes security very seriously with measures in place to protect your personal information, including credit card information. Any credit card data you submit on Restaurant.com is encrypted, using Secure Socket Layer (SSL) . SSL is a widely accepted protocol that protects security for online purchases and communications using cryptographic methods. To learn more, read our privacy policy.
What forms of payment does Restaurant.com accept? Restaurant.com accepts Visa, MasterCard, American Express, Discover and PayPal for all orders.
What is Restaurant.com’s Exchange Policy? Our over-the-top customer service means we want you to come back over and over again. If you aren’t satisfied with your choice of restaurant for any reason, just contact customer service by phone or email and you can exchange your Restaurant Gift Certificate for a either a Restaurant.com Gift Certificate or a Restaurant Gift Certificate to a different restaurant with an equivalent value.
Please note that Certificates cannot be returned for a refund of the purchase price.
What is a “Promo Code” and how do I use it?
Promo Codes are promotional codes that can be used to reduce the price of your Restaurant.com order. If you have a Restaurant.com Promo code, you can use it by typing the word or phrase into the “Promo Code” box on the shopping cart page and hitting “apply.” Your discount will then be applied to your purchase. Promo codes cannot be applied to certain items, such as when redeeming a Restaurant.com Gift Certificate. To receive Promo Codes via email, see What are the benefits of creating a Restaurant.com account? above.
Restaurant Gift Certificates
Restaurant Gift Certificates (also referred to as Restaurant-Specific Gift Certificates) – Restaurant-specific promotional certificates that can be accessed or printed and then redeemed at a restaurant to get a reduction in the price of a meal.Are there any restrictions for using Restaurant Gift Certificates? Yes. When purchasing a Restaurant Gift Certificate, please read the restaurant’s special instructions along with our standard terms and conditions that apply to all of our Restaurant Gift Certificates. For example, all Restaurant Gift Certificates require additional consideration paid to the restaurant when redeeming the certificate. Certificates may only be used if all of the terms are followed. For more information, please read our terms and conditions.
How are Restaurant Gift Certificates delivered? Restaurant Gift Certificates are presented directly after purchase on a confirmation page, are sent to your email address in a confirmation email, and can be accessed directly through the “My Account” section. Restaurant Gift Certificates can be printed immediately on your printer right after purchase at home.
When does Restaurant.com add new restaurants? We add new restaurants every day, so make sure you frequently check www.restaurant.com to search for new restaurants in your area. Please note that some Restaurant Gift Certificate inventories may be limited but are often replenished throughout each month.
How long is my Restaurant Gift Certificate good for? Restaurant Gift Certificates do not expire. For specific information, please read our terms and conditions, or see the next question.
What do I do if I attempt to use a Restaurant Gift Certificate and the restaurant is permanently closed or does not accept my Restaurant Gift Certificate? Although rare, restaurants can go out of business or change owners without informing Restaurant.com. If the restaurant is permanently closed or does not accept your Restaurant Gift Certificate, please contact Customer Service at info@restaurant.com (include your Restaurant Gift Certificate number or code) or call us at 1-800-979-8985 Monday through Friday, 8 a.m. to 8 p.m., Central Standard Time and 8 a.m. to 1 p.m. on Saturday. Our Customer Service department will exchange your unused Restaurant Gift Certificate for equivalent credit to Restaurant.com in the form of a Restaurant.com Gift Certificate. You can then use your Restaurant.com Gift Certificate to choose another Restaurant Gift Certificate or Merchant Certificate from Restaurant.com.
Restaurant.com Gift Certificates
Restaurant.com Gift Certificates – Store credit that entitles the holder to redeem the face value of the certificate for an equivalent face value amount of Restaurant Gift Certificates.What is a Restaurant.com Gift Certificate? Restaurant.com Gift Certificates are essentially Restaurant.com Store Credit. Restaurant.com Gift Certificates entitle the holder to redeem a credit on Restaurant.com for a Restaurant Gift Certificate or Merchant Certificate equal to the face value of his or her Restaurant.com Gift Certificate.
Restaurant.com Gift Certificates can be purchased and conveniently printed or sent via email, offering fast turn-around and delivery.
Recipients can then visit a redemption-only website, insert their 10-digit code found on the Restaurant.com Gift Certificate, search for Restaurant.com restaurant or online merchant, and redeem the gift amount. The recipient can redeem the face value of the Restaurant.com Gift Certificate for an equivalent amount in Restaurant Gift Certificates on Restaurant.com.
Please keep in mind that Restaurant.com Gift Certificates must be redeemed at Restaurant.com prior to use in a Restaurant.
Are there expiration dates on Restaurant.com Gift Certificates? No. Restaurant.com Gift Certificates do not expire. For specific information, please read our Gift Certificate terms and conditions.
How do I use/redeem a Restaurant.com Gift Certificate? Instructions are included on all Restaurant.com Gift Certificates. Go online to www.restaurant.com and click on the tab labeled, “Redeem Gift” or to www.theidealmeal.com to redeem the Restaurant.com Gift Certificate. You will be prompted to input the 10-digit code found on the Restaurant.com Gift Certificate. Once entered, the value will be placed in your shopping cart so you can select a Restaurant Gift Certificate of your choice.
What is the value of a Restaurant.com Gift Certificate? The Restaurant.com Gift Certificate is redeemable for available Restaurant Gift Certificates with equivalent or lesser face value. For example, a $50 Restaurant.com Gift Certificate is redeemable for either one $50 Restaurant Gift Certificate or two $25 Restaurant Gift Certificates.
How do I access, print, email or customize a Restaurant.com Gift Certificate? When you complete the transaction for a Restaurant.com Gift Certificate, you will receive a confirmation page and an email that will allow you to access, customize, print, and email your Restaurant.com Gift Certificate. You may also go to the My Account section on www.restaurant.com to access, customize, print and email Restaurant.com Gift Certificates.
Restaurant.com Gift Certificates can be customized with a choice of a background picture, a specific message, and the recipient’s name. You may also opt to be notified when the recipient receives and opens the email.
Restaurant.com Gift Cards
Restaurant.com Gift Cards – A wallet sized, physical gift card that can be given to friends and family that entitles the holder to redeem it’s face value for an equivalent amount of Restaurant Gift Certificates.What are Restaurant.com Gift Cards? Restaurant.com Gift Cards are actual wallet-sized cards available as gifts for anyone! A Restaurant.com Gift Card enables the recipient to redeem the Gift Card for face value for a Restaurant Gift Certificate or Merchant Certificate of their choice, from among thousands of participating restaurants nationwide.
Why choose Restaurant.com Gift Cards? You’re giving the recipient the gift of choice! Instead of selecting a specific restaurant for your recipient, you can let them choose from among thousands of restaurants nationwide! Plus, Restaurant.com Gift Cards are an easy gift for you to give, because you can save up to 50% or more off the face value. And, Restaurant.com Gift Cards don’t expire!
How do I use/redeem a Restaurant.com Gift Card? It’s very simple! Visit www.theidealmeal.com to choose a specific restaurant from among thousands of restaurants nationwide. Once you select a restaurant, access a Restaurant Gift Certificate for that specific restaurant, take it to the restaurant to get the discount!
Please Note: that all Restaurant.com Gift Cards must be redeemed online prior to using at a restaurant or at an online merchant. Recipients must possess Internet access and a valid email address.
When do Restaurant.com Gift Cards expire? Restaurant.com Gift Cards do not expire.
What are my shipping options for Restaurant.com Gift Cards? We offer two options:
Standard shipping uses the US Post Office First Class Mail - and is FREE - and usually takes between 3 and 7 business days. Please note: shipping during the holiday period can take longer.
Expedited shipping to anywhere in the United States is available for an additional charge and takes 2 to 3 business days. A tracking number will be sent to you by email within 1 business day.
I’d like to send this Restaurant.com Gift Card directly to the gift recipient. Will the envelope contain a receipt indicating how much I paid for the gifts? No, the envelope will contain only the Gift Cards and a short note from Restaurant.com giving the recipient instructions on how to redeem their gift. There will not be a receipt in the package indicating how much you paid for the gift.
How do I track Restaurant.com Gift Cards after purchase? You will receive a confirmation email after purchase. At this time, gift cards do not appear in the “My Account” section of Restaurant.com. If you have any questions about the status of your order, please call Customer Service at 1-800-979-8985.
What should I do if I place an order but do not receive a confirmation email? The confirmation email will be sent to the email address that is on file for your Restaurant.com account. Make sure to check your spam filters or junk mail folder in case the confirmation email was inadvertently delivered there. If you have any questions about your order, please call Customer Service at 1-800-979-8985
Can I print a Restaurant.com Gift Card at home or email it to someone? Yes. Visit our Give a Gift page to learn more.
Can a Restaurant.com Gift Card be redeemed for Restaurant Gift Certificates less than the value of the card? Yes. A Restaurant.com Gift Card can be redeemed for Restaurant Gift Certificates of any value up to the total value of the card. For example, a $50 card can be redeemed for two $25 Restaurant Gift Certificates.
Can I personalize a Restaurant.com Gift Card? Not at the moment.
Dinner of the Month Club
What is the Dinner of the Month Club? The Dinner of the Month Club is a great gift for someone or for yourself and a gift that continues to give even after purchases are made. Subscriptions to the Dinner of the Month Club deliver Restaurant.com Gift Certificates that offer “supper and savings” to recipients over your choice of three, six and 12 month periods. The recipient will automatically receive a Restaurant.com Gift Certificate each month via email which can be redeemed for a Restaurant Gift Certificate.I received a Dinner of the Month Club gift, what do I need to do? Activate your Dinner of the Month Club by following the steps below:
- Go to http://dinnerofthemonth.restaurant.com
- Enter the Dinner of the Month code and the image in the security box.
- Click on Submit
- On the next screen, you will see a message that says “Your Dinner of the Month Code has been approved.” Click on “Continue”
- Log-in or register with Restaurant.com. Your Restaurant.com Gift Certificate number or Code will appear on the screen and will also be placed into My Account.
- Search for a Restaurant Gift Certificate, add it to your cart and finish the checkout to access your first Restaurant Gift Certificate.
When will I begin receiving my Restaurant.com Gift Certificates? The first Restaurant.com Gift Certificate is sent at the time that the Dinner of the Month Club is purchased (or registered by the recipient if it’s a gift). Thereafter, it will arrive monthly on the 5th, 12th, 19th, or 26th depending on the date of activation.
If I purchase more than one Dinner of the Month Club, how many free Restaurant.com Gift Certificates do I receive? When purchasing the Dinner of the Month Club, you will receive one free Restaurant.com Gift Certificate. The value of the free Restaurant.com Gift Certificate differs based upon which option purchased, per order/transaction. Hint: place multiple orders to receive more than one free Restaurant.com Gift Certificate when purchasing multiple Dinner of the Month Club gifts.
Other Questions:
How can I make my restaurant part of Restaurant.com? Restaurant.com can help you improve your profits and fill your empty tables – all with no out of pocket costs to you! Getting started is quick and easy. Learn MoreHow can I get my favorite restaurant to join Restaurant.com? If you have a favorite restaurant that is not yet on our site, tell the owner that we can help send diners to their restaurant! Ask them to call 1-800-979-8985 Monday through Friday, 8 a.m. to 8 p.m., Central Standard Time and 8 a.m. to 1 p.m. on Saturday. Or, or send them to www.restaurant.com/owners for more information and to download a brochure.
Does Restaurant.com have employment opportunities? Yes! We’re excited to learn about talented and experienced sales, technology, marketing and finance professionals. If you’re interested in a career with Restaurant.com, please send your cover letter and resume to jobs@restaurant.com.
